Java - Deploying our application as a Saas service

If our product follow as Saas (hosted service) model, we do not have to worry about communicating to our customers on the technical issues associated with distributing our software, but we are still responsible for communicating the changes (bug fixes, new features, enhancement to existing features, etc). This communication is particularly important if there is significant changes in the UI (depending on our user demographic, they may be so used to the previous user interface, and therefore they may be confused with the new interface). This is particularly true if our customers are busy professionals (doctors, nurses, etc).

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